1. What about your MOQ?
One set can be MOQ. We suport sample order.
2.What about delivery time?
For sample 3 days, for bulk order usually 7-15days,depends on quantity.
3.How about Payment term?
For sample order by Visa, Mastercard, Apple Pay,Google Pay, Paypal,Western Union in any way on .
For bulk order by L/C or T/T.
4. Can you send samples for confirmation? Are they free?
Samples will be offered, but no free.
5.Can Customize,modify and develop products according to our requirements?
Yes, we provide OEM and ODM service.Because we have our R&D department. .
6.How can your printer works with our system?
All printers will come with a CD driver. Install it, then can print.
7. How about the warranty of your products?
Replacing in 7 days and free maintenance in 1 year.
8.Are you the manufacturer or trading company?
We are professional thermal receipt printer manufacturer located in Songgang, Baoan District,Shenzhen,China. We have our own R&D department and workshop. We can offer OEM,ODM service to our customers. Welcome to visit us! We also sale our printers to some trading company to sale worldly.
9.How will you control the printer's quality?
We source every kind of reliable quality material and fully test every components. Every working prodedure is always been strictly focused. And, every printer is being strictly tested by our QC department before leaving factory.
10.How to Get Free SDK,Drive or Free testing APP?
1)All the new Android/IOS SDK,Windows Driver is available in our website,
pls download from Hoin website link. www.hoinprinter.com/en/download
2) For IOS Testing App, pls search "hoin Printer" in your Apple Store,you will see the instruction.
3) For Android Testing App, pls get by clicking the following link: http://www.hoinprinter.com/upload/HoinPrinter.apk or Scanning the barcode.