Technical support---How to install ribbon and label paper for HQ490 thermal tranfer printer?
If you want to know more, welcome contact us: +86 13652379882 amy.lee@hoinprinter.com or support@hoinprinter.com
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How to install ribbon and label paper for HQ490 thermal tranfer printer?
2025-07-06
Technical support---How to install ribbon and label paper for HQ490 thermal tranfer printer?
Pls check vedio for detailed operations. Pls note differnt print materials need to use different type ribbon.
Here we have some examples for your checking
Here is the printer parts for your checking:
Product Introduction
HOP-HQ490 New and Hot Thermal Transfer Label Ribbon Printer
*200 dpi or 300 dpi Bluetooth Lable Printer.
*Print for Barcodes, Postage, Shipping Label,product label,food label,cloth label,etc.
*Supports thermal transfer and direct thermal printing.
*Support Android,iOS,Windows System.
*Free Label application and Free Windows drive.
*USB or USB+Bluetooth or USB+Bluetooth+WIfi options.
3 COLOURS
Work with ribbon,Dark and clear
Packing
Product Parameters
| Items | Parameters/Descriptions | |
| Control Panel | A power switch,A feed button,A LED indicator | |
Sensor | Gap sensor,Black mark sensor, Printer head up sensor Temperature Sensor (THP) , Ribbon Sensor | |
Label | Paper Type | Roll type paper roll/folding paper/cardboard (Diameter max:5 inch) |
| Paper Width | 25.4 ~ 104 mm (1.0inch ~ 4.5inch ) | |
| Label Type | Direct Thermal:Continuous, gap, black mark, fan-fold, punched hole,label paper, tag paper card Thermal Transfer:Continuous, gap, black mark, fold-fold, perforated paper, label paper, tag paper card, coated paper, silver paper, washing label, shelf label, etc. | |
| Paper Thickness | 0.05mm-0.26mm | |
| Roll paper | Inner roll paper, outer roll paper | |
| Printing Method | Direct thermal/Thermal Transfer | |
| Print Location | Center printing | |
| Resolution | 203 dpi(Speed=6.0inch) 300dpi (Speed=3inch） | |
Print Density | 1-15 density Level | |
| Speed | 6.0inch/Sec | |
Min.Printing Height | 10mm | |
Paper Width(Max) | 118 | |
Printing Width(Max) | 104mm(4.25inch) | |
| Printing Height(Max) | 1770mm | |
Memory | 8MB Flash Memory/8MB SDRAM | |
Interface | USB2.0(Standard USB-B)/Bluetooth(Optional) | |
| Built-in font library | Eight bitmap fonts | |
| 1D Barcode | 1D bar code：Code 39, Code 93, Code 128UCC, Code 128 subsets A, B, C, Codabar, Interleaved 2 of 5, EAN-8,EAN-13, EAN-128, UPC-A, UPC-E, EAN and UPC 2(5) digits add-on, MSI, PLESSEY, POSTNET, China POST, GS1 DataBar, Code 11 | |
| 2D BarCode | 2D bar code：PDF-417, Maxicode, DataMatrix, QR code, Aztec | |
Rotation | 0°、90°、180°、270° | |
| Emulation | TSPL2、EPL、ZPL、DPL | |
Driver | （1）Windows：XP、7、8、10 （32-bit and 64-bit systems included）； （2）Mac：v10.6.8、v10.7.x、v10.8.x、v10.9.x、10.10.x、10.11.x etc； （3）Linux：centos 7.0 X64、ubuntu 12.04 X86 and X64 version； | |
| Bluetooth | Support Android,iOS | |
| External Paper Diameter | 8 inch Roll type paper roll/folding paper/cardboard | |
| TPH Working Life | Over 100,000,000 pulses or over 30 km | |
Gear Working life | More than 200 kilometers | |
| Power Adaptor | Input： AC 110V~260V/50Hz/60Hz Output：DC 12/24V—2.5A(Instantaneous 10A) | |
| Using Environment | Working environment | 5℃～50℃（non-condensing） |
| Storage environment | -20℃～60℃（non-condensing） | |
| Working humidity | 20%～85% RH（non-condensing） | |
Storage humidity | 5%～95% RH（non-condensing） | |
| Size | 315mm*230mm*190mm | |
Free editing software, Android or IOS scan this QR code, for windows, pls download from this website:www.dlabel.cn/hy
Our services
OEM or ODM are acceptable.
We accept small order/trial order for customer to check whether the products is suitable for the market.
Will be available online almot in 24 hours service for your esteemed company.
We are glad to hear from you soon and to start a business relationship with your esteem company.
If you have another questions,please feel free to contact us.
Email: amy.lee@hoinprinter.com Wsp/Wechat/Phone+86 13652379882
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